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Degraded

Elevated latencies errors against Async Endpoint

Feb 17 at 08:41am HST
Affected services
Intrinsic API

Resolved
Feb 17 at 01:56pm HST

Root cause has been identified as a malfunctioning host. Proactive mitigation to detect and prevent this fault in the future has been deployed.

All traffic has been redirected away from this host, and performance has since recovered.

Updated
Feb 17 at 01:41pm HST

Root cause identified. Fix has been rolled out.

Updated
Feb 17 at 10:30am HST

We are continuing to see degraded latencies for async requests. We are working on a fix.

Updated
Feb 17 at 09:12am HST

All systems are back to normal. Thank you for your patience!

Updated
Feb 17 at 09:01am HST

We are seeing recoveries in the latency for Intrinsic's async endpoint. We are continuing to monitor our services.

Created
Feb 17 at 08:41am HST

Intrinsic is currently returning 400 errors for some customers. We are currently investigating a fix.