Incidents | Variance Incidents reported on status page for Variance https://status.intrinsicapi.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fe25ad0456c72eabbc1f9aaf8bd0786f.png Incidents | Variance https://status.intrinsicapi.com/ en Dashboard Charts are unavailable https://status.intrinsicapi.com/incident/601966 Thu, 12 Jun 2025 22:19:00 -0000 https://status.intrinsicapi.com/incident/601966#900bf4c4f7af7715a238f9449712332fd81fdfc89b9e33082112501072aebf4a We have identified the root cause of the issue and can confirm that all functionality has been restored. We appreciate your patience! Dashboard Charts are unavailable https://status.intrinsicapi.com/incident/601966 Thu, 12 Jun 2025 19:10:00 -0000 https://status.intrinsicapi.com/incident/601966#7bd80c067a58a14e3769e44c9b5dde6c33474ec64a75e96fcacc212907032a7f We are currently experiencing partial feature outages due to a global Google Cloud disruption. Data processing, moderation reviews, actions, and rules engine execution remain fully operational. Some features are temporarily unavailable, including: * Backtesting * Entity Overviews * Chart Visualization Our team has confirmed that no data loss has occurred, and all critical workflows continue to function normally. We are actively monitoring the situation and will provide updates as Google Cloud restores service. Thank you for your patience. Async Processing Delays https://status.intrinsicapi.com/incident/573327 Tue, 20 May 2025 22:32:00 -0000 https://status.intrinsicapi.com/incident/573327#37c78a0b144a1cef83ab60c09d180a670919bd675e0546af14d959e7199033d0 We have fully recovered and processed all backlogged events. Thank you for your patience! Async Processing Delays https://status.intrinsicapi.com/incident/573327 Tue, 20 May 2025 20:59:00 -0000 https://status.intrinsicapi.com/incident/573327#9d17fe56235ace7bc8802092b2ecd7d32c7390de6a4c45d5f281a32d801f8444 Some customers are currently reporting delays on our async API. We have identified a root cause and are working on a fix. Elevated Latencies processing through async endpoint https://status.intrinsicapi.com/incident/565528 Thu, 15 May 2025 09:05:00 -0000 https://status.intrinsicapi.com/incident/565528#714c1b1bf19f5a023e9b33c1e8ab5a7a419dbace92fc031c37a2394ca5bc1b68 We have identified the root cause of the issue, and we are currently processing all of the backlogged events. Elevated Latencies processing through async endpoint https://status.intrinsicapi.com/incident/565528 Thu, 15 May 2025 08:15:00 -0000 https://status.intrinsicapi.com/incident/565528#4aff3642c4cc0391d8c3a96694ef73478582f9667286664f10f29819fb950272 Some customers are currently seeing delays in processing data in our async endpoint. We are investigating a root cause. Intrinsic Dashboard recovered https://status.intrinsicapi.com/ Wed, 16 Apr 2025 05:27:46 +0000 https://status.intrinsicapi.com/#3f7ae5c054378d52b2d4ec32cd92d0d1c750133906c68b94d286ec2e9433e7b3 Intrinsic Dashboard recovered Intrinsic Dashboard went down https://status.intrinsicapi.com/ Wed, 16 Apr 2025 05:24:44 +0000 https://status.intrinsicapi.com/#3f7ae5c054378d52b2d4ec32cd92d0d1c750133906c68b94d286ec2e9433e7b3 Intrinsic Dashboard went down Intrinsic Landing Page recovered https://status.intrinsicapi.com/ Tue, 08 Apr 2025 23:58:27 +0000 https://status.intrinsicapi.com/#62fa266980045bfc375a5cbe438a8fb56ccc459e8debb817799a56ab47978c57 Intrinsic Landing Page recovered Intrinsic Landing Page went down https://status.intrinsicapi.com/ Tue, 08 Apr 2025 23:29:03 +0000 https://status.intrinsicapi.com/#62fa266980045bfc375a5cbe438a8fb56ccc459e8debb817799a56ab47978c57 Intrinsic Landing Page went down Intrinsic Landing Page recovered https://status.intrinsicapi.com/ Wed, 02 Apr 2025 22:55:18 +0000 https://status.intrinsicapi.com/#e5a264e9e0c075fcc1d409017957895d57aeca22db41817ff0c4b1f111247cb7 Intrinsic Landing Page recovered Intrinsic Landing Page went down https://status.intrinsicapi.com/ Wed, 02 Apr 2025 22:46:25 +0000 https://status.intrinsicapi.com/#e5a264e9e0c075fcc1d409017957895d57aeca22db41817ff0c4b1f111247cb7 Intrinsic Landing Page went down Intrinsic Landing Page recovered https://status.intrinsicapi.com/ Wed, 02 Apr 2025 22:22:18 +0000 https://status.intrinsicapi.com/#e10b414c11bf1773b694590579eda9c815574a3ac7a13da2ed58715076fa9a33 Intrinsic Landing Page recovered Intrinsic Landing Page went down https://status.intrinsicapi.com/ Wed, 02 Apr 2025 21:55:22 +0000 https://status.intrinsicapi.com/#e10b414c11bf1773b694590579eda9c815574a3ac7a13da2ed58715076fa9a33 Intrinsic Landing Page went down Intrinsic Landing Page recovered https://status.intrinsicapi.com/ Wed, 02 Apr 2025 21:19:22 +0000 https://status.intrinsicapi.com/#01fa6ea648931ec7b15a63f1285555ec0de3d1e490421581d940dd7569f2aeb9 Intrinsic Landing Page recovered Intrinsic Landing Page went down https://status.intrinsicapi.com/ Wed, 02 Apr 2025 21:01:19 +0000 https://status.intrinsicapi.com/#01fa6ea648931ec7b15a63f1285555ec0de3d1e490421581d940dd7569f2aeb9 Intrinsic Landing Page went down Intrinsic Landing Page recovered https://status.intrinsicapi.com/ Wed, 02 Apr 2025 20:01:19 +0000 https://status.intrinsicapi.com/#6926c2d416c4bb366766769a625cd5ab2a5a61c423ef9a96e7ba8bab657f0b21 Intrinsic Landing Page recovered Intrinsic Landing Page went down https://status.intrinsicapi.com/ Wed, 02 Apr 2025 19:34:23 +0000 https://status.intrinsicapi.com/#6926c2d416c4bb366766769a625cd5ab2a5a61c423ef9a96e7ba8bab657f0b21 Intrinsic Landing Page went down Elevated latencies errors against Async Endpoint https://status.intrinsicapi.com/incident/514436 Mon, 17 Feb 2025 23:56:00 -0000 https://status.intrinsicapi.com/incident/514436#84405b6c11215eed0e32034f9622e3a3e3e25106be035bc1f2b76a56f69d44d4 Root cause has been identified as a malfunctioning host. Proactive mitigation to detect and prevent this fault in the future has been deployed. All traffic has been redirected away from this host, and performance has since recovered. Elevated latencies errors against Async Endpoint https://status.intrinsicapi.com/incident/514436 Mon, 17 Feb 2025 23:41:00 -0000 https://status.intrinsicapi.com/incident/514436#1bfe287fbc730eee4f796d6055a35957b5282debffd69e931f145abdf64e45d1 Root cause identified. Fix has been rolled out. Elevated latencies errors against Async Endpoint https://status.intrinsicapi.com/incident/514436 Mon, 17 Feb 2025 20:30:00 -0000 https://status.intrinsicapi.com/incident/514436#3d9080d1b7b1428e26fc0f2d572c00e5bfd51aede025765eed82a08a789f525a We are continuing to see degraded latencies for async requests. We are working on a fix. Elevated latencies errors against Async Endpoint https://status.intrinsicapi.com/incident/514436 Mon, 17 Feb 2025 19:12:00 -0000 https://status.intrinsicapi.com/incident/514436#69bebd4aa32a410e551b8c90a5a3dc7b093a5303fbe0faf5f8b3afe4bb921a4d All systems are back to normal. Thank you for your patience! Elevated latencies errors against Async Endpoint https://status.intrinsicapi.com/incident/514436 Mon, 17 Feb 2025 19:01:00 -0000 https://status.intrinsicapi.com/incident/514436#b75c5341e6331c569e929863278e165319bbddb5340cb58c614e323676f546ed We are seeing recoveries in the latency for Intrinsic's async endpoint. We are continuing to monitor our services. Elevated latencies errors against Async Endpoint https://status.intrinsicapi.com/incident/514436 Mon, 17 Feb 2025 18:41:00 -0000 https://status.intrinsicapi.com/incident/514436#d23f3bb9cbd0871ce8dc8b1c03f21f7b2a2be538ab7703683080da83a64492aa Intrinsic is currently returning 400 errors for some customers. We are currently investigating a fix. Elevated 401 Errors from Intrinsic API https://status.intrinsicapi.com/incident/501490 Sat, 25 Jan 2025 02:27:00 -0000 https://status.intrinsicapi.com/incident/501490#ffc112ed47d7b6c0f9a47b7fc3f3728aa7b9d2e015456a28f523bbeeab58772b We have identified the root cause and deployed a fix. Continuing to monitor. Elevated 401 Errors from Intrinsic API https://status.intrinsicapi.com/incident/501490 Sat, 25 Jan 2025 00:15:00 -0000 https://status.intrinsicapi.com/incident/501490#3d3fe9201de480441ba642717bae903fa02e8762879f151ad8ac97050750b3a2 Intrinsic customers are reporting elevated 401 errors. We have identified the root cause and are working on a fix. Dashboard Unavailable Through dashboard.intrinsicapi.com https://status.intrinsicapi.com/incident/456657 Mon, 04 Nov 2024 17:19:00 -0000 https://status.intrinsicapi.com/incident/456657#d001f8247337adecc3191029fefa1fb039f57b9d87b9d4dda08b56ee4c4a4b3a The Dashboard Unavailability issue has been successfully resolved. Connectivity through https://dashboard.intrinsicapi.com has been confirmed. In addition, mitigations have been implemented to enhance monitoring of certificate expiration, and additional automation has been in place to prevent further cert expirations. Dashboard Unavailable Through dashboard.intrinsicapi.com https://status.intrinsicapi.com/incident/456657 Mon, 04 Nov 2024 03:04:00 -0000 https://status.intrinsicapi.com/incident/456657#4b859f7f62936fd91b0a7e8e91ba418fbc435908baa00efd127ede738934b103 The Intrinsic Dashboard is not available for some users at the domain https://dashboard.intrinsicapi.com due to an expired certificate. The Intrinsic API continues to be available. The Intrinsic Dashboard continues to be available through https://intrinsicapi.com Status Checker Availability https://status.intrinsicapi.com/incident/456670 Mon, 19 Aug 2024 03:45:00 -0000 https://status.intrinsicapi.com/incident/456670#dbaa44529930692da83fcec4fb4ca825deed25009fa8e4490bc857c29cd089b0 The Intrinsic Status Page is failing due to a swapped DNS change. Dashboard, Landing Page, and Intrinsic API remains available.